Reference

Understand the Rules Before You Open an Account

Access to pbp88 depends on your local law and the eligible regions we operate in — check what applies to you before creating an account. These terms set out how we manage your account, your data, and how disputes are handled if they arise.

Jurisdiction-dependent accessAccount eligibility conditionsbKash, Nagad, Rocket payment termsData handling and retentionDispute resolution process

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HOW WE HANDLE IT

Security, Data and Account Protections We Keep Consistent

Your account and payment data are held under standard encryption practices. We do not share personal details with third parties outside of what is required to process transactions through bKash, Nagad, or Rocket. Here is how we manage the key areas your account touches.

Data Retention

We hold account and transaction records for as long as your account is active and for a period after closure. You can request a summary of what we hold by contacting support with your account email.

Cookie Policy

We use cookies to keep your session active and to remember your wallet preference — for example, whether you last paid via bKash or Nagad. You can clear cookies any time through your browser settings.

Account Security

Every login triggers an OTP sent to your registered mobile number. If your number changes, update it through Account Settings before your next session or you will need to go through our manual verification process.

Requesting Changes

To update your registered name, wallet number, or request account data deletion, contact support with a valid ID and the specific change you need. We process these requests in the order received.

CONTACT LEGAL TEAM

Reach Us When You Have a Legal Query

If any part of our terms raises a question — about your account status, a payment dispute, or how your data is used — our support team handles these directly. Bring your account details and the specific concern; it helps us move faster.

What Our Legal Terms Actually Cover

pbp88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our terms exist to protect both sides of the account relationship. When you open an account with us, you confirm that accessing online gaming services is not prohibited by the laws governing your location. Eligibility is your responsibility to verify — we cannot determine what is

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permissible under local Bangladeshi law on your behalf, and we are clear about that from the outset. Payment activity via bKash, Nagad, and Rocket is subject to both our platform terms and the individual policies of those wallet providers. Transactions are logged against your registered account;
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any dispute over a payment must be raised through our support channel with the transaction reference and the wallet used. We do not accept anonymous claims. Account terms also govern how bonuses, withdrawal holds, and account suspension work. We may suspend access if we detect activity
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inconsistent with our terms — this includes mismatched wallet ownership, multiple accounts under one identity, or irregular transaction patterns. Reinstatement requests are handled case by case through our Bangladesh support team. We aim to respond within a reasonable period and will tell you what documentation is
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needed to resolve the matter.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms and Your Rights

These are the questions we get asked most when it comes to legal matters, account rights, and how our terms affect your access and payments.

Access depends entirely on your local law and whether you are in an eligible region. We strongly recommend you verify this yourself before opening an account — we cannot make that determination on your behalf.

Withdrawals will be held until your wallet ownership is confirmed. Submit a screenshot of your bKash account screen showing your number to support, and we will process verification before releasing the funds.

Yes. Email us from your registered address and ask for a data summary. We will compile your account activity, transaction records, and any stored personal details and send them back within a reasonable period.

Contact support with the transaction reference number, the wallet used, and the date. Disputes without a reference number take longer to resolve, so always keep your Nagad or Rocket confirmation message.

We may suspend accounts for mismatched wallet ownership, multiple accounts under one identity, or irregular transaction patterns. You will be notified and given a path to submit documentation for review.

Submit a closure request via email or the Help Centre. We will confirm your identity, settle any pending balance to your registered bKash or Nagad wallet, then close the account and retain records per our data policy.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy AccountRegister InfoFAQ

Understand the Rules Before You Open an Account

Security, Data and Account Protections We Keep Consistent

Data Retention

Cookie Policy

Account Security

Requesting Changes

Reach Us When You Have a Legal Query

Common Questions About Our Terms and Your Rights

01 Is using pbp88 legal in Bangladesh?

02 What happens if my bKash wallet is not verified?

03 Can I request a copy of my account data?

04 How do I dispute a payment processed via Nagad or Rocket?

05 What grounds can pbp88 use to suspend my account?

06 How do I close my account permanently?

Legal

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